Built deep expertise in digital customer acquisition, lead generation, and direct sales conversion for the Insurance Industry.
The launch of WhatsApp APIs and AI transformed customer engagement from delayed, agent-led interactions to instant, intelligent conversations.
Re-engineered for a chat-first world, delivering scalable WhatsApp automation that drives real-time engagement,
higher contactability, and conversion at scale.
Jono Alcock is the Founder & CEO of rather.chat, leading the business with a strong focus on data, customer behaviour, and scalable sales systems.
With a background in Actuarial Science and deep insurance-sector experience, he pioneered early chat automation frameworks long before conversational AI became mainstream. His vision continues to shape rather.chat’s AI-powered, chat-first approach to customer acquisition, engagement, and conversion.
WhatsApp connects instantly, in real time, when intention is highest and action is immediate. Traditional channels depend on delay and delays kills conversion.
South Africans use WhatsApp
of South Africans prefer WhatsApp over phone, SMS, or email
higher engagement than calls or email
uplift in conversion rates
open/read rates
Traditional sales channels create delays and delays costs you sales.
Built entirely within WhatsApp, our solutions integrate seamlessly into what you already have. No complex setup, no extra overhead, just a faster path to going live and driving conversion.
